REFUND POLICY

We want you to love your purchase! If you’re not completely satisfied, we’re here to make it right. All products are unique and produced only once ordered. This means that returns and exchanges are unfortunately unsupported if the wrong size, color, or change of mind.

• Returns: Items can be returned within 30 days of purchase, provided they are unused, in their original condition, and packaging.

• Refunds: Once your return is received and inspected, we’ll process your refund to the original payment method. Please allow 5–7 business days for the refund to reflect in your account.

• Non-Refundable Items: Custom or personalized products, final sale items, and digital downloads cannot be returned or refunded.

To start a return or exchange, please contact us at petalsonthevine@gmail.com, and we’ll guide you through the process.