Privacy policy

Your privacy is important to us at Petals On The Vine. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.

  • Non-Personal Information: Browser type, IP address, and website usage data to improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Send updates about your order and promotional emails (with your consent).

  • Improve our website and customer experience.

3. Protecting Your Information

We use secure servers and encryption to protect your data. Payment information is processed through trusted third-party services and is not stored on our servers.

4. Sharing Your Information

We never sell or share your information with third parties, except:

  • To trusted service providers for order processing and shipping.

  • When required by law or to protect our rights.

5. Cookies

We use cookies to enhance your browsing experience, such as remembering your preferences and analyzing website traffic. You can disable cookies in your browser settings, though some features may be affected.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving promotional emails at any time.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at petalsonthevine@gmail.com.

Thank you for trusting Petals On The Vine!